Last Updated: 2025

Welcome to Nashmi.
Your privacy is important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website or logistics services.

By accessing our website or using our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Information you provide directly, including:

  • Name
  • Phone number
  • Email address
  • Delivery address
  • Order details
  • Business information (for merchants)

1.2 Automatically Collected Data

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Cookies and usage analytics

1.3 Shipment Information

To process and deliver orders, we collect:

  • Recipient details
  • Tracking IDs
  • Delivery notes
  • Shipping preferences

2. How We Use Your Information

We use your information to provide and improve our logistics services, including:

  • Processing and delivering shipments
  • Verifying delivery addresses
  • Providing real-time shipment tracking
  • Communicating updates regarding delivery status
  • Responding to customer inquiries
  • Improving our website performance
  • Enhancing user experience
  • Preventing fraud or misuse of our services

3. Sharing Your Information

We do not sell your personal information.
We may share your data only with:

3.1 Service Partners

  • Delivery drivers
  • Fulfillment centers
  • Technology providers (tracking systems, hosting servers)

3.2 Legal Authorities

Only when required to comply with:

  • Laws
  • Regulations
  • Government requests
  • Fraud prevention or legal claims

4. Cookies & Tracking Technologies

We use cookies to:

  • Optimize website performance
  • Analyze user behavior
  • Customize your browsing experience

You can adjust your cookie settings in your browser at any time.

5. Data Protection & Security

We apply strict security measures to protect your information, including:

  • Encrypted communication
  • Secure servers
  • Access control for sensitive data
  • Regular system monitoring

However, no system is 100% secure, and we encourage users to protect their personal information.

6. Your Rights

Depending on your region, you may have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your information
  • Restrict or object to certain processing
  • Withdraw consent at any time

To exercise these rights, contact us at: info@nashmi.com

7. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill our delivery services
  • Comply with legal requirements
  • Resolve disputes
  • Maintain operational records

8. Third-Party Links

Our website may contain links to third-party sites.
We are not responsible for:

  • Their privacy practices
  • Their content
  • Their security

We encourage you to review their privacy policies before sharing information.

9. Updates to This Policy

We may update this Privacy Policy periodically.
Any changes will be posted on this page with an updated revision date.

10. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, contact us:

Email: info@nashmi.com
Location: Riyadh, Saudi Arabia